Website purpose
This website provides general information about HeartWell CPR & Safety Solutions, LLC, its training and readiness services, planning estimates, customer policies, and ways to request or schedule service. Website information is not medical advice, emergency guidance, or a substitute for calling emergency services.
Quotes, bookings, and availability
A submitted quote request is an inquiry only. It does not create a confirmed reservation, contract, final price, or guarantee of availability. Planning estimates may change after HeartWell reviews the location, participant count, course requirements, travel, materials, scheduling, taxes, and other requested services.
A booking is confirmed only when HeartWell or the connected scheduling provider provides confirmation and any required payment or deposit terms are satisfied.
Course eligibility and completion
Registration or attendance alone does not guarantee certification. Participants must satisfy applicable prerequisites, attendance requirements, conduct expectations, skills demonstrations, testing, identity or course information requirements, and the rules of the applicable credentialing organization.
Credential delivery depends on successful completion, accurate participant information, required processing, and the credentialing provider's systems and timelines.
Customer responsibilities
You agree to provide accurate information and to use the website only for legitimate inquiries. Customers arranging private or on-site training are responsible for providing a safe and accessible training environment, requested tables and chairs, appropriate space and utilities, parking or facility access, and an available site contact unless the accepted quotation states otherwise.
Payments, cancellations, and provider disruptions
Prices, deposits, taxes, payment schedules, cancellation terms, transfer options, refunds, and nonrecoverable materials will be disclosed through the applicable booking page, accepted quotation, or customer policy. HeartWell may reschedule or cancel when severe weather, unsafe conditions, instructor illness, facility failure, insufficient enrollment, credentialing-provider disruption, or another condition prevents safe or compliant delivery.
Third-party services
The website links to Square for scheduling and may use other providers for communications or service delivery. Those services have their own terms, availability, and privacy practices. HeartWell is not responsible for a third-party service's independent content or systems, but will assist customers with HeartWell-related issues when reasonably possible.
Acceptable use and intellectual property
You may not submit false or unlawful information, interfere with the website, attempt unauthorized access, introduce malicious code, misuse customer-facing forms, or copy and commercially exploit HeartWell's branding or website content without permission. HeartWell's name, logo, original content, and site design remain protected by applicable intellectual-property law.
Website availability and limitations
HeartWell works to keep website information accurate and available, but content, services, schedules, prices, and availability may change before a booking or order is accepted. The website may occasionally be interrupted for maintenance, provider outages, security events, or circumstances beyond HeartWell's reasonable control.
To the extent permitted by law, HeartWell is not responsible for indirect or consequential loss arising solely from use of, or inability to access, this informational website. Nothing in these terms limits rights or responsibilities that cannot lawfully be limited.
Privacy, governing law, and contact
Use of submitted information is described in the Privacy Policy. These website terms are governed by applicable North Carolina and United States law. Questions may be sent to haley@goheartwell.com or made by calling (910) 988-6610.